Update on the Processing of Personal Data
We would like to inform you that for Dispan the protection of the personal data of our customers is of primary importance. For this reason, we take appropriate measures to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations set by the legal framework, both by the company itself and by third parties that process personal data on behalf of the company.
What is GDPR?
The General Data Protection Regulation (GDPR) is the new regulatory framework of the European Union (EU) in the field under consideration. The object of the law is to establish the conditions for the processing of personal data, to protect the rights and freedoms of natural and legal persons and in particular the right to the protection of personal data.
The company Dispan, as legally represented, informs that, for the purposes of carrying out its business activities, it processes the personal data of its customers in accordance with the applicable national legislation and the European Regulation 2016/679 for the protection of natural and legal persons against the processing of personal data and for the free movement of such data (General Data Protection Regulation, hereinafter “Regulation”) as applicable.
What categories of personal data do we process?
We only process the personal data you provide us with your name, email, mobile/landline phone, residential address, occupation when we have a legal reason to do so.
What are the legitimate reasons for processing your personal data?
Legitimate reasons for processing your personal data are:
(a) the purchase of products and consequently the fulfillment of our contractual obligations in this context.
(b) safeguarding and protecting our legitimate interests, both yours and ours. Thus, we use closed circuit television (CCTV) and security cameras in order to be able to protect the safety of natural & legal persons, materials, facilities
(c) compliance with an obligation imposed by law, such as regulatory compliance for tax purposes
(d) the consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers from Dispan.
STATEMENT
By giving your consent, you responsibly declare that you are over 18 years old. If you are under 18 years of age, you may use our website only with the participation and approval of a parent or guardian.
Sending informative and advertising material/company news
During your visit to our website, you have the option to fill in your email address in order to subscribe to our Newsletter.
The data collected from our websites may be used to contact you for promotional and advertising purposes, to inform you about products and offers that may be of interest to you, by email, SMS, instant messaging or telephone, if you have given your consent. your consent, under the specific conditions set by the legal framework.
Customer Satisfaction Survey
The data we collect from our websites is used for your participation in a Customer Satisfaction Survey, provided you have given your consent, under the specific conditions set by the legal framework. The Customer Satisfaction Survey today is conducted via electronic communication.
Safeguarding our legitimate interests and the protection of persons and goods
When we use closed circuit television (CCTV) and security cameras in order to be able to protect the safety of natural & legal persons, materials, facilities.
Personalized information (profiling)
In order to provide you with the best possible experience, the personal data collected by our websites may be used to send you personalized updates, if you have given your consent, under the specific conditions set by the legal framework.
Personalization based on your needs and preferences (profiling) results from the information we derive from your personal data,
such as occupation, area of residence, etc., based on the results of the Customer Satisfaction Survey,
based on the purchases you make, as well as on the basis of the personalized data we receive from the newsletter automation platform (currently Mailchimp).
Where is your data shared?
Dispan transfers the personal data provided by natural & legal persons to a company, which offers automation services for the purpose of mass mailing email (now Mailchimp).
Finally, the data is transferred during payment execution to payment providers (Banks). We, for our part, use high security systems,
to prevent data leakage by malicious systems.
Storage Period
The period of data storage is decided based on the following specific criteria depending on the case:
a) When the processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions impose.
b) When the processing is performed on the basis of a contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.
c) For the purposes of promoting products and services (marketing activities), your personal data is kept until you withdraw your consent.
This can be done by you at any time.
The withdrawal of consent does not affect the lawfulness of the processing that was based on the consent during the period before its withdrawal.
d) To withdraw your consent you can contact the following contact details:
e) You can also use the unsubscribe options, by following (clicking) on the corresponding link (link), which is present in our electronic communications.
What are your rights in relation to your personal data?
Any natural or legal person whose data is processed by Dispan enjoys the following rights:
Access right:
Based on the applicable legislation, you have the right of access, i.e. at your request to be informed on the one hand whether or not your personal data is being processed and on the other hand to receive further information about the processing, in particular about the processing being carried out, the appropriate guarantees pursuant to which any transfers are made to a third country or international organization.
Right of rectification:
You have the right to request the correction of your inaccurate personal data.
Right to erasure:
You have the right to request the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as indicatively when there is a contract, an obligation to process personal data imposed by law, public interest), the said right is subject to specific limitations or does not exist depending on the case.
Right to restrict processing:
You have the right to request restriction of the processing of your personal data in the following cases:
(a) when the accuracy of personal data is disputed and until verification is made,
(b) when you object to the deletion of personal data and request instead of deletion the restriction of its use,
(c) when the personal data are not needed for the purposes of processing, but are nevertheless necessary for the establishment, exercise, support of legal claims, and
(d) when you object to the processing and until it is verified that there are legitimate reasons concerning us that override the reasons for which you object to the processing.
Right to object to processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, this is necessary for the purposes of legitimate interests pursued by us as controllers, as well as to processing for the purposes of direct marketing and consumer profiling.
Right to withdraw consent:
Finally, Dispan informs you that where the processing is based on your consent, you have the right to withdraw it freely, without prejudice to the lawfulness of the processing based on your consent, before you withdraw it. To withdraw your consent you can use the unsubscribe options, by following (clicking) on the corresponding link (link), present in our electronic communications or contact the electronic address
To exercise any of your rights above you can contact Dispan’s Personal Data Protection Department at the following email contact details:
Security of Personal Data
Dispan implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or illegal access, use, modification or disclosure thereof. In any case, the way the internet works and the fact that it is free to anyone does not allow guarantees that unauthorized third parties persons will never be able to violate the applied technical and organizational measures, gaining access and possibly using personal data for unauthorized and/or illegal purposes.
Changes to our privacy policy
This Privacy Policy is effective from the date stated at the beginning of the policy.
We may amend this Privacy Policy from time to time.
In case of modification, we post the revised version here and we will change
the date of the last update in the Policy.
You should check this regularly to keep up to date with the latest updated version of the policy.